Legal Information & Official Policies

Legal Compliance

1. Company Overview

HS EVENT MANAGEMENT is a premier women-led event management company dedicated to planning and executing flawless celebrations with professionalism, creativity, and meticulously managed attention to detail. By engaging our services, booking events through our platform, or contracting vendors via HS Event Management, you agree to adhere to the official company policies and terms set out herein.

Client Commitment

We deliver verified high-quality event execution, trusted vendor partnerships, and 100% pricing clarity.

Official Operation

Operating in full compliance with local regulations across Karnataka and surrounding destination venues.

Customer First

Dedicated account managers ensuring smooth coordination, venue setup, and conflict resolution.

Data Protection

2. Privacy Policy

At HS EVENT MANAGEMENT, your privacy is paramount. We treat all personal data provided by clients, guests, and website visitors with strict confidentiality and advanced security protocols.

Information Collection: We collect only essential personal details (such as full name, contact number, email address, event date, venue location, and payment confirmation details) required to provide tailored event planning and booking management.
Data Usage: Personal details are strictly utilized for direct communication, custom package quotes, vendor arrangements, event logistics, invoice generation, and customer support.
Third-Party Sharing Protection: We do NOT sell, rent, trade, or share your personal information with external marketers or unverified third parties under any circumstances. Data is shared exclusively with confirmed vendors (e.g. decorators, photographers) solely for event fulfillment.
Information Security: We employ administrative, technical, and digital safeguards to protect your records against unauthorized access, loss, or misuse.
User Consent: By requesting quotes or placing bookings with HS EVENT MANAGEMENT, you consent to the collection and handling of your data in accordance with this Privacy Policy.

Data Confidentiality Guarantee

You may request to update, correct, or remove your personal contact details from our records at any time by contacting our support team at hsevents85@gmail.com.

Service Agreement

3. Terms and Conditions

These terms govern all event bookings, vendor services, decorator contracts, and platform interactions with HS EVENT MANAGEMENT.

Booking Confirmation: Event bookings are officially locked and confirmed only after receipt of the agreed advance payment amount.
Payment Schedule: Remaining balance payments must be settled strictly according to the agreed milestone schedule, with final payment completed on or prior to the event date.
Scope & Change Requests: Revisions to event schedules, decor themes, guest counts, or additional vendor services must be submitted in writing at least 7 days prior. Additional services may incur supplementary charges.
Force Majeure Protection: HS EVENT MANAGEMENT shall not be held liable for delays, modifications, or cancellations resulting from natural disasters, severe acts of weather, civic restrictions, government orders, or unforeseen emergencies beyond reasonable control.
Client Responsibilities: Clients are responsible for securing necessary local authority approvals, venue entry permits, electricity points, and providing accurate event timelines.
Media & Promotional Content: Photos and videos recorded during events by HS EVENT MANAGEMENT may be used on official social media platforms and promotional portfolios, unless the client submits an explicit written opt-out request prior to the event.
Policy Revisions: HS EVENT MANAGEMENT reserves the right to amend or update these terms periodically to reflect industry updates or legal requirements.

Privacy Opt-Out for Photos & Videos

Prefer your event media to remain private? Simply inform us in writing via email or WhatsApp prior to your event date, and we will exclude your event photos from all public marketing portfolios.

Refund Guarantee

4. Cancellation and Refund Policy

Event management requires advance commitments, venue reservations, material purchases, and vendor blocking. Our cancellation policy ensures fairness for both clients and operational partners.

30+ Days Prior 75% Advance Refund (After admin deduction)

15 to 29 Days Prior 50% Advance Payment Refunded

Under 15 Days 0% Non-Refundable (Vendor locked)

1. Booking Confirmation & Advance Deposit

A booking is confirmed only upon receipt of the agreed advance payment. This advance locks your date on our master calendar and initiates custom event planning and material staging.

2. Cancellation by the Client

If a client cancels an event, refunds are calculated based on notice period provided prior to the event date:

30 days or more notice: 75% of advance payment refunded (minus administrative fees).
15–29 days notice: 50% of advance payment refunded.
Less than 15 days notice: Non-refundable due to non-recoverable vendor bookings and custom theme preparations.

3. Non-Refundable Direct Costs

Third-party non-refundable expenses — including non-refundable venue deposits, custom printed backdrops, personalized props, floral orders, and specialized rental gear — cannot be refunded once purchased.

4. Event Postponement & Rescheduling

Clients requesting event date rescheduling may transfer advance payments to a new date subject to calendar availability. Price adjustments may apply if seasonal vendor rates differ on the new date.

5. Cancellation by HS EVENT MANAGEMENT

In the rare event that HS EVENT MANAGEMENT is unable to fulfill services due to unforeseen operational constraints, the client will receive a full 100% refund of payments made or priority rescheduling.

6. Refund Processing Timeline

All approved refund amounts will be processed back to the client's original payment method within 7 to 14 business days. For refund status updates, contact us directly at +91 6361441215.

Legal Information & Policies